Frequently asked questions.

Typically, your insurance premiums may increase when your area has been hit by a storm.

If your whole suburb has been effected by a storm and this results in alot of claims for your area, your premiums may increase. Not lodging a claim in fear of a rise in your premiums can cause longer lasting impacts to your property, possibly jeopardising your cover in the future.

We are paid through our private panel of builders through referring them work for repairs.

Once your claim has been settled and one of our builders have completed the repairs, we charge the builder a fee. This is how we are able to provide you a free service.

For whatever reason your claim is declined – you will not be charged any fee’s. As a business, we cover any risk associated with the success of a claim.

No win, No fee.