AFCS is an independent claims management firm financially licensed as an Authorised Representative of Oracle Group (Australia) Pty Ltd AFSL 363610 that utilises expertise to help gain full and complete coverage for property owners, keeping your dealings with insurance companies fair and honest.
Leading industry experts in claim management.
We’re here to protect you and your most valuable assets
What do we specialise in?
After many years of claims facilitation within the insurance industry it became apparent that not all people receive the same level of service, get treated fairly and ethically or have a good experience, which created the absolute need for our service.
- Identifying claimable damage
- Lodging claims correctly (doing it wrong can be costly)
- Organising independent inspections and reports
- Negotiating with insurers and loss adjusters
- Managing claims
- Report analysis
- Ensuring full coverage
- Maximising settlements
- Overturning claim denials and partial approvals
- Recommending reputable repairers
- Getting you claim and repairs fast tracked
What to expect
Local Certified builders
We support the community by using only local, trusted and certified builders in the area.
No out of pocket costs for your excess*
Our consultation and assessment services is free of charge and we cover up to $500 of your excess when you choose our recommended repairer.
Streamlining your claim’s progress
We manage your claim from start to finish. Being experts in the industry allow us to streamline your claims process, getting your claim settled sooner.
Ensuring you receive what you’re entitled to
We hold insurance companies accountable to their policies. We make sure you receive everything you're entitled to, nothing less.
Our process
Book a Free Inspection
- Check your eligibility for a claim
- Arrange an unbiased independent inspection
Lodge and manage your Claim
- Compile all documentation and evidence
- Complete your claim strategy and lodgement
- Ensure you receive a fair assessment from the insurers builder
- Negotiate the best outcome for YOU
Construction work to commence - funded by your insurance
- Receive your settlement
- You decide if you would like to have repairs done by our recommended builder
We make sure you’re updated at every step of your claim.
Our Claim Consultants keep you up to date regularly throughout the claim process. Everyone is different, our teams are flexible to accommodate all needs throughout the process.
